Hold Support
Support page for App Store and Google Play
If you need help with Hold, contact us by email: kocoukot@gmail.com
What We Can Help With
- the leaderboard, friends code, and country battle;
- the daily challenge and streaks;
- rewarded ads, extra attempts, and day pass purchases and restores;
- push notifications;
- bug reports and general feedback.
When Contacting Support
Please include your device model, platform version, app version, and a short description of the issue. If the problem is related to a purchase, include the store and the approximate purchase date.
Delete Your Data
In Hold, open Profile and tap Delete my data at the bottom. Your name, avatar, country and results are removed from all leaderboards and the profile on your device is reset. No longer have the app? Email kocoukot@gmail.com with your friend code and we will delete your leaderboard entry within 30 days.
Report a Player
Tap a player on any leaderboard and choose Report or Block. Reports are reviewed within 24 hours; offensive names and entries are removed.